CTG Builds PCMH Leadership within Health Solutions Practice to Support National Efforts to Transform Healthcare Delivery Models

PCMH CCE team to present on implementing value-based care initiatives at HIMSS 2016

BUFFALO, N.Y. and Las Vegas, NV February 22, 2016 – CTG, an information technology (IT) services company, announced today its ongoing commitment to the patient-centered medical home (PCMH) model of value-based care by deepening its investment in expert consultants and solidifying its foundation of knowledge and experience to improve outcomes for healthcare organizations nationwide.

CTG's Health Solutions and Life Sciences practice is actively developing and delivering solutions to support physician practices in the achievement of PCMH 2014 level 3 certification. To date, the company's PCMH work has been linked to documented improvements in diabetes outcomes throughout Western New York (WNY).

In addition, CTG now has eight consultants that have achieved the Patient-Centered Medical Home Certified Content Experts™ (PCMH CCE) certification, which furthers CTG's commitment to the value-based care market that is shaping the future of healthcare. The company is delivering presentations on population health at the 2016 HIMSS Annual Conference and Exhibition (HIMSS) that focus on improving the quality of care in vulnerable populations and a use case on quantifying benefits of implementing an enterprise electronic health record (EHR). 

The two most recent team members to earn PCMH CCE certification, Patricia Newcomb and Vivian Chun, both Advisory Services delivery directors, achieved the certification by completing the National Committee for Quality Assurance (NCQA) accreditation. The prestigious certification demonstrates expertise in the strategies, standards, and efforts in teamwork, access, and technology required to transform a practice into a medical home. Newcomb and Chun help comprise a team of eight at CTG now certified as PCMH CCE. The group leads the company's PCMH efforts in physician practices, clinics, and community healthcare systems in New York and around the nation. 

The PCMH model establishes practices and procedures around how primary care is organized and delivered with a goal of providing better, highly-accessible care more efficiently and cost effectively. It centers on five core tenets: comprehensive care by each member on a care provider team; patient-centered care based on the whole person; coordinated care across facilities and services; accessible and responsive services; and ensuring quality and safety with ongoing improvement.

"Value-based medical care models are the wave of the future, and through our deep roster of PCMH certified content experts and our Advisory and Implementation practices working seamlessly to support our clients, CTG is strongly positioned to take an active role in the advancement of this revolution in healthcare," said Al Hamilton, vice president and general manager of the CTG Health Solutions and Life Sciences practice.

"As communities around the U.S. decide to put the patient first, CTG has the knowledge, experience, and proven record of success to help organizations achieve sweeping changes and manage care more effectively," Hamilton continued.

At HIMSS, CTG's Jeanette Ball, Advisory Services delivery manager and one of the first 100 PCMH content experts in the nation recognized by NCQA, and Andrew Kiener, vice president of Quality Assurance for Evergreen Health Services will be presenting at 1 p.m. PT March 1 on "Innovative Quality Improvement for Vulnerable Populations." In addition, at 10 a.m. PT March 2, CTG's Patricia Newcomb, Advisory Services delivery director, and Carol Martin, director of Quality Informatics for Roper St. Francis Healthcare (Roper), will present on the Roper project to quantify benefits into value pre- and post-implementation of an enterprise EHR. 

CTG's Health Solutions and Life Sciences practice is also leading significant, comprehensive medical care delivery reform programs for communities in New York state as part of New York's investment of $8 billion in federal funds into the Delivery System Reform Incentive Payment (DSRIP) program, the state's mechanism to meet a federal mandate to address critical issues and improve care under Medicaid. 

One such PCMH initiative led by CTG is with Millennium Collaborative Care, PPS (Millennium). Millennium is the organization responsible for the DSRIP project for WNY. Millennium is leading the change in healthcare through its creation of an integrated delivery system (IDS) for evidence-based medicine and population health, thereby connecting Medicaid patients with the right provider at the right time. 

The PCMH project is the cornerstone to Millennium's IDS. Through the IDS, Millennium aims to reduce avoidable hospitalizations and the risk of re-hospitalizations for the Medicaid population of WNY. There are a number of other Medicaid-focused initiatives led by Millennium, including reducing premature births and integrating behavioral health services with primary care. The project is focused on 250 practices in eight counties in WNY. In coordination with Erie County Medical Center Corporation, the lead entity of the Millennium PPS and a lead provider in the project, CTG is conducting assessments of physician practices for readiness to meet PCMH, Meaningful Use, and DSRIP standards; developing implementation and remediation plans for each practice; and advising and educating Millennium and each physician practice on an ongoing basis to ensure delivery against these goals.

CTG is also providing valuable PCMH guidance and support to members of Bronx Partners for Healthy Communities (BPHC), a coalition of more than 220 healthcare and social service organizations implementing the DSRIP initiative in the Bronx. The ultimate goal of DSRIP is to reduce avoidable hospital use by 25 percent within five years. To accomplish this, BPHC members work together to increase patient access and care quality and to build a coordinated, community-based health system dedicated to the wellness of every Bronx resident.

PCMH initiatives have launched in seven different states. To date, CTG has successfully achieved PCMH recognition for dozens of physician practices and hundreds of physicians.

CTG Healthcare and Life Sciences will be on site at HIMSS 2016 in booth 5255. Follow us on Facebook, Twitter, and LinkedIn for company and industry news.

About CTG

CTG provides industry-specific IT strategy, services, and solutions that address the business needs and staffing challenges of clients in high-growth industries in North America and Western Europe. Backed by 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG operates in North America and Western Europe, and regularly posts news and other important information online at www.ctg.com. 

Media contact:

Lillian Dunlap


(781) 761-4491